Orders Management as a Student

How to Make an Order?

Making an order is just a synonym of the Purchasing Course(s). So, if you decide to buy the course, click on the get now button and you will see the available methods to purchase the course:

After that, the course will be added to the cart. You can go there by clicking Go to Cart button:

There is an availability to add several courses to the cart:

Review your order and choose the preferable payment method then proceed with the payment:

After the successful payment, you will get the confirmation page with the order status:

How to Check Orders?

Users can review their made orders on the Orders tab in their dashboard:

On this page, users can see the full list of their orders and detailed order info (ID, issue date, status, etc):

• Order ID – a unique code that represents your order. Students can use this code to refer to their order with the admin.
• Date – issue date of the order.
• Payment method – the way the student made the purchase.
• Order Status – the status of the order which indicates the course’s accessibility to the student. There are 3 statuses:
  • Completed – the order has been confirmed successfully by the system or admin. The student has full access to the course.
    Pending – the order is awaiting moderation. Admin should check the payment and other details, then manually change the status to Completed. Cash (offline) payment methods and wire transfer orders will have pending status and online payment methods can have pending for some time. The student doesn’t have access to the course.
    Cancelled – the order has been canceled by the system or admin. The student doesn’t have access to the course.

Orders Management as Admin

Administrators have complete control over order management, including checking the details of every order and managing transactions.

Orders to get the full list of orders on your platform.

How to Update Order Status?

On the Orders tab, edit the order that you want to modify:

On this page, you can also find the detailed order info. Change order status then click on the update button:

There are three types of order statuses:

• Completed – the order has been confirmed successfully by the system or admin. The student has full access to the course.
• Pending – the order is awaiting moderation. Admin should check the payment and other details, then manually change the status to Completed. Cash (offline) payment methods and wire transfer orders will have pending status and online payment methods can have pending for some time. The student doesn’t have access to the course.
• Cancelled – the order has been canceled by the system or admin. The student doesn’t have access to the course.